about alm: privacy policy
If you have any concerns or questions regarding this site's privacy statement, you should first contact us directly by emailing amlep@leprosy.org. We promise to respond to you promptly.
What is your commitment to privacy?
We believe the trust donors have placed with us is the key to our success. Please review the privacy policy to understand how your personal information will be treated as you use our web site. We also understand the concerns donors have with using their credit cards for online transactions. It is therefore our best interest to protect your credit card information in order to provide you with the best service possible.
How do you use my personal information?
ALM securely manages all customer data in accordance with consumer data protection laws enacted worldwide, including data handling, storage, and security.
Why do you need my personal information?
When you make a donation, you need to provide your name, email address, credit card, and billing information. This information allows us to process and fulfill your donation and to notify you of your donation status.
Do you track me on your website?
Yes, we may collect your IP address to help diagnose problems with our server and to administer our website. (An IP address is the unique number that is assigned to your computer automatically when you log onto the Internet.) We also use IP addresses to monitor visitor traffic patterns and site usage to help us further develop and improve the content and design of our site. We do not link your IP address to anything personally identifiable about you.
Does your site use cookies?
A cookie is a piece of text that can be entered into the memory of your browser. Cookies are used so you don't have to re-enter information each time you visit a site. If you disable cookies then your information will not be saved and will have to be re-entered each time you visit the site. We do not store your credit card information--that information will have to be entered upon each donation. This site does not discriminate from the online contact information we collect with regard to age. Therefore, it is possible for children, without prior parental consent or parental notification, to submit contact information.
Can I opt out of receiving information?
Yes. Upon registering, you can request to receive email communications from us. These messages will always contain unsubscribe instructions. All requests should be sent to amlep@leprosy.org. We reserve the right to maintain information on registered users who have violated our Terms of Service or who have had their access to us blocked in order to detect repeat offenders.
What happens if someone uses my credit card for fraud?
Under the Fair Credit Billing Act, your bank can not hold you liable for more than $50.00 of fraudulent charges. We guarantee that if your credit card was compromised, through no fault of your own, as a result of transactions completed at our site, and your credit card provider holds you liable for any charges, we will compensate you for the amount of your liability up to $50. This means we do not cover fraudulent charges if your card was lost or stolen. In the event of unauthorized credit card use, or if your card is lost or stolen, you must notify your credit card provider immediately in accordance with its reporting rules and procedures.
Security
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and offline.
Surveys
From time to time our site may request information from users via surveys. Participation is completely voluntary. Information requested may include demographic information (such as age and zip code). This information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Acceptance of Privacy Policy
By using this site and services, you signify your acceptance of this privacy
policy. If you do not agree or are not comfortable with any policy described
in this privacy policy, your only remedy is to discontinue use of the
this site and services. We reserve the right to modify this privacy policy
at any time. If we change our policy, we will post those changes on our
site so that you are always aware of what information we collect, how
we use it, and under what circumstances we disclose it. Your continued
use of any portion of the site following notification or posting of such
changes will constitute your acceptance of those changes.
Please remember that protection of your privacy begins with you. You are
solely responsible for maintaining the secrecy of any password you use
to register, and you should always exercise caution whenever disclosing
information online.
Please direct any questions regarding this policy or our practices to amlep@leprosy.org.
